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Solaz Los Cabos

Review of Solaz Luxury Suites – Los Cabos newest luxury hotel

I spent a week holiday at Solaz Los Cabos, which is touted as one of the best new luxury hotels in Cabos. Read on to find out if they deserve their reputation.

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Getting there

Solaz Los Cabos is located about 35 minutes away from the airport.

It is better to pre-arrange your airport transfer as you will get a better car and get a cheaper rate.

I used Cabo ground service during my trip and highly recommend them. The car is brand new, and their driver was friendly and professional. He shared a lot of information about the Cabos regions during the drive. You can find more info on their website

Solaz Los Cabos

Beware of the timeshare sales pitch at checking!

Solaz is not an easy place to get into. The security guard could not find my name on his list, so it took about 5 minutes to gain access to the resort. I arrived at 11 am and was happy to hear that my room was ready.

Checking was smooth except for the attempted timeshare visit push. After checking, the receptionist leads me to the guest experience counter under the pretense of giving me information about the hotel.

The guest’s assistant started giving me some info about the hotels and the restaurants. She then told me that they invite all new guests to a free breakfast. And as the hotel just won an architectural prize they would take a few minutes to show us the architecture features of the hotel after breakfast. I received a breakfast voucher, and it is only when I got back to the room that I read the voucher and realized I had just signed up for a 90 minutes timeshare presentation…

I found it very deceptive. Not the behavior you would expect for a luxury hotel. I canceled the breakfast and made sure to stay away from the concierge and guest experience desks for the rest of the week.

Fortunately, the rest of our stay was outstanding and we forgot about this unfortunate experience.

Solaz Los Cabos lobby

The Solaz Luxury Suites resort in Los Cabos

The Luxury Collection hotel and the Luxury suites compose the Solaz resort. The luxury Suites is the timeshare part of the resort. It is a good option if you like to have a kitchen and feel a bit more like home. We stayed in the Luxury Suite and got access to the same pools, gyms or restaurants as the hotel.

The architecture of the resort is spectacular with high-quality finishing, good taste design, and beautifully landscaped gardens.

 

The three-bedroom Imperial Suite at Solaz Los Cabos

During our stay at  Solaz Los Cabos, we were lucky enough to enjoy the three-bedroom Imperial Suite located in the main building. It is one of the biggest suites in the whole hotel. Each of the three bedrooms has lavished attached bathrooms with glass-enclosed showers.

Solaz Los Cabos bathroom

The master bedroom is facing the terrace and has a sea view. It is so relaxing to fall asleep by the sound of the wave. The apartment is soundproof, and we didn’t hear any other guests during our whole week there.

Solaz Los Cabos bedroom

It is worth noting that the 2 other bedrooms, while comfortable,  are at the back of the apartment and are facing the highway. The highway is adjacent to the hotel. You can hear the cars from the rooms so not the most pleasant holiday feeling if you have a room at the back of the building.

Solaz Los Cabos bedroom imperial suite

The living room was spacious, comfortable, and easy to settle in. The kitchen has great equipment for cooking. The whole set of furniture in the hotel is elegant which maintains the entire aesthetic of the hotel.

Solaz Los Cabos living room

There is a sound system in every room in which you can plug your phone and play your music.

The suite is equipped with automatic lighting. While it looks fancy at the beginning, I found it annoying. Every time we would come back in the apartment, all the lights ( and the TV!) would automatically turn on. If you would have a nap and then make a move, all the lights in your bedroom would also turn on. I, therefore, spent a lot of time during the week turning off unwanted lights…

TIP: if you want to cook, there is a small store below the reception. They carry a limited range of products so you might prefer to go grocery shopping outside the hotel, there is a Walmart supermarket near San Jose where you can stock up for your stay.

There is a Jacuzzi on the terrace, but this was a bit of a disappointment as it is only a one-person bathtub with some light jets. It, therefore, felt a bit awkward using the Jacuzzi while other people were on the terrace.

Our suite was located on the fifth floor and offered a panoramic sea view.

Solaz Los Cabos terrace imperial suite

TIP: Ask for a high floor room as the higher you are, the better Seaview you will get. Anything above the fourth floor should be good

The suites are beautifully designed with soft colors and a lot of wooden panels given them a natural feel.

The imperial suites are marketed for 12 people. I don’t recommend you staying there with 12 people as it is not that spacious. There was a dining table that could fit 6 people. The seating area was also suitable for 6 people, and there were only 2 lounge chairs on the terrace. We were just 3 people, and it was perfect.

TIP: Don’t invite more than 5 or 6 people to stay in the imperial suite if you want a comfortable stay

The cleaning team was very efficient and left our room spotless every day.

TIP: Amenities were not replenished during our stay so you might want to bring your own shampoo

TIP: There is a washing machine is the imperial suite, so you can pack light, but you need to bring your own washing powder. You can also use the dryer to dry your clothes after swimming

 

TIP: there were only 2 small plastic water bottles for a 12 person apartment so make sure you bring drinking water with you.

 

What to do at Solaz Luxury suites

The Solaz Los Cabos offers a resort built alongside the vibrant beach. Here you can enjoy the spa treatments, dance lessons as well as yoga classes during your stay in the hotel.

Relaxing by the pool

Let’s be honest. Most guests come to a beach resort to relax by the pool, so the swimming pool is one of the most essential places in a resort. And Solaz ‘s pools didn’t disappoint. The pools at the resort are very stylish. You can just relax on a lounge chair or leisurely drift in the water. There are four pools, and they are all stunning. Plenty of lounge chairs are available, but the chairs near the pool on the beachfront were sometimes hard to find.

All the pools are family-friendly. I would suggest Solaz reserve one of the pools for adults as not everyone enjoys relaxing with playing children.

The service at the pool was usually excellent but sometimes inconsistent which for a hotel in this price points was a bit disappointing. If you wait for someone to come and install your towel or open your umbrella, you sometimes be waiting for a long time. Used towels of guests who left the pool would also remain for a while, making it hard to know which seats were available. During the whole week, the staff offered us ice popsicle twice. Unlike many luxury hotels, Solaz doesn’t provide complimentary water by the pool.

The food at the pool is excellent and quite affordable for a luxury hotel. The food and drink service was also very friendly and efficient.

TIP: We found that the pool would get busier during mid-day so would usually go early morning or after 4 pm when it started to get quieter.

TIP: Beware of the sun in Los Cabos. We saw many guests with horrid sunburns.

Solaz Los Cabos pool

Solaz Los Cabos pool view

Exercising in the gym or taking yoga classes at Solaz Luxury Suites

The gym is spacious and very well equipped, so Solaz is a great place to keep your exercising routine.

Solaz also offers complimentary yoga classes and aquagym.

We tried the yoga class and were disappointed. The class is by the side of the central pool, which is a very exposed location. A woman and her kids in the pool were talking ( screaming?) very loudly during the whole class, which doesn’t lead to the relaxation expected from a yoga class. The teacher arrived late and wasn’t the most knowledgeable about yoga. If yoga is important to you, check out the resort at Pedregal. I was there the week before and was positively impressed with the quality of the Yoga teachers there. You can read my review of the resort at Pedregal here.

There is also a spa, but we didn’t get to try it.

 

Explore the marine life around Los Cabos

The Baja Peninsula is teeming with marine life. Make sure you go out of the hotel as spectacular experiences abound. Over the week, we swam with manta rays, sea lions, sharks, and millions of other fishes.

You can do most tours over a half-day so that you can still enjoy some time by the pool. I have done and recommend the following tours:

  • Snorkeling and Kayaking by the arch. This half-day tour takes you to the most scenic point in Cabo San Luca. It is a great morning exercise, and you can meet sea lions and fishes. Read my review here

Kayaking tour with hightide in Cabos San Lucas

  • Diving in Cabo Pulmo. Cabo Pulmo is regarded as the best diving destination around Los Cabos. It is a long day trip as we left at 6 am and came back at 6 pm, but it is worth it if you are into diving. Read my review here

Cabo Pulmo diving

  • Shark dive snorkeling. This is a half-day trip that takes you to swim with sharks and other large pelagics. We swam with two sharks and two manta rays, but you could also be lucky and encounter whales or dolphins. Read my review here

Silky shark in Cabo San Lucas

  • Chileno beach is an excellent place for swimming and snorkeling, and it is located 5-minute drive from the hotel. There are showers and bathrooms available on the beach.

 

Does Solaz care about Sustainability?

I have not found any indication that Solaz cares about sustainability.  (they did not answer my emails)

No solar panels and high energy consumption was the norm.

For example, we could not turn off the AC in our apartment. The living room was freezing cold during the whole week. We asked maintenance to fix twice but never heard back from them. So we had to keep the windows open and waste a lot of energy.

The automatic lighting system was also wasteful with the lights turning on automatically. I spent at least 5 minutes a day turning off lights and TV.

The towels and bedsheets were also changed too often with no option offered to keep the old linens.

If you care about environmental sustainability, I don’t think Solaz is the right hotel for you.

 

Conclusion:

Despite being a timeshare, Solaz Luxury suites is a great place to stay for a family or group of friends that enjoy having a full-size apartment and a kitchen in a luxury resort. We felt at ease and enjoyed the utmost comfort and care throughout our 7 days stay in the Imperial Suite. The architecture of the hotel and landscaping are stunning.

I wish they would care more about sustainability. Solaz Luxury Suites is still a new resort, and there are a few small improvements that would help justify the price they currently charge. I am sure this place will only get better with time.

For more things to do in Mexico, check out my review of the diving liveaboard on Quino El Guardian and my review of the Resort at Pedregal in Los Cabos.

Have a great time in Mexico!

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5 thoughts on “Review of Solaz Luxury Suites – Los Cabos newest luxury hotel”

  1. Cynthia Kline

    Solaz Los Cabos looks beautifully designed. The sneaky timeshare pitch would piss me off though! I would have never expected that at such a nice hotel. And 90 minutes just for free breakfast lol? I know places in South Carolina in the USA that offer things worth $100 – $200 just for an hour of your time. Seems kind of funny. But regardless, I’m glad you had a nice stay.

    I’ll keep that in mind about getting a room higher than the 4th floor so I can see the ocean! What’s the point of staying somewhere if you can’t get a good view? My sister in law always books rooms at the beach that are not oceanfront, I don’t see the point! Might as well be back home in my opinion if you can’t have a view of the ocean 24/7, lol.

  2. Jasmine Fowler

    That sucks that the Solaz in Cabo doesn’t seem to be into sustainability. You’d think they would want to save money too, especially if all of the AC units are going full blast all the time.

    12 Hours does seem like a long time to be on a day dive trip, but Cabo Pulmo totally seems worth it!

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  5. John

    We are timeshare owners in Solaz and have stayed at the resort several times. All of our stays have been great from the apartments to the food to the facilities. HOWEVER, as of July 11, 2021 the entire Solaz resort is now CLOSED for some mysterious reason. If anyone has any clue as to WHY this resort has basically disappeared we would love to know. There is very little on the web about this. I was on hold with Marriott customer service for an hour before I gave up.
    Below is the email received a couple of days ago. We have already purchased all the flight tickets for 2022 and made arrangements with other folks to meet at Solaz and now everything is in disarray. Wondering if the “unanticipated and immediate infrastructure and rehabilitation needs” is related to anything structural like the tragic Surfside condo disaster. One blog said they were staying at Solaz and at 3pm management knocked on their door saying they had to “vacate NOW!”
    Thank you for your great website. Love all the great information on it!
    best regards.

    OLARENA.COM
    Los Cabos, Baja California Sur, July 12, 2021

    Dear Valued Member,

    We want to take this opportunity to send our warmest regards. We are contacting you with an important update concerning your upcoming vacation and membership with The Club at Solaz in Los Cabos.

    Olarena Hospitality Group, owner of Solaz Resort, have decided to close the resort due to unanticipated and immediate infrastructure and rehabilitation needs and also in order to begin building new rooms, residences and, in general, expanding the resort to start a new phase of Solaz, always with the intention of providing unmatched experiences to our members, residents and guests.
    Consequently, we are forced to cancel all upcoming reservations effective July 11, 2021.
    We know this is unexpected, and we offer our deepest apologies. Please know that we do not take this decision lightly, however, we believe it is in the best interest of our residences, club members, guests and employees.
    Your comfort and safety are our absolute priority.

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